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What Can Companies Learn From Casino Customer Services

CSM Magazine

million users by 2029. In this article, we look at what companies learn from casinos customer services offering and the different ways they use these techniques to attract and retain users. Most companies could benefit from learning more about their customers, and data-driven insights are one of the best ways to do it.

Company 52
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Imagine if the next customer didn’t bother with entering the code manually and left the store feeling disappointed. Open-ended) That is why you must collect customer feedback at all touchpoints across the customer journey. By using customer feedback, retailers can find effective resolutions for these pain points.

Retail 52