Remove 2029 Remove e-support Remove Exceptional Customer Service
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Slow-loading pages or a poor mobile experience can frustrate customers and lead to cart abandonment. Offer real-time assistance through live chat support to help customers with any questions or concerns they may have during the checkout process. These are called smart fitting rooms.

Retail 52