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billion by 2029, according to Fortune Business Insights and Markets and Markets. For example, an e-commerce app can directly integrate chat and video call functions, allowing customers to interact with customer service without leaving the app. Interactive Voice Response (IVR): Create automated voice response systems.
Elevating Customer Journey With Phygital Experiences According to a survey conducted by Statista on Retail Technology , the global market of such virtual fitting rooms would climb up to 15 billion USD by 2029. Imagine stepping into a store where the physical and digital worlds collide, creating an extraordinary interactive experience.
This type of churn represents lost opportunity – the customer tried your brand but never came back because you never interacted with them. The customer interacted with your brand, explored the features but revisited or made any purchase. Here’s how to fix that. Now this is a lost revenue opportunity for any brand.
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