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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

STEP 3: Resolve those issues Use this feedback to make adjustments to your product assortment, pricing strategies, or loyalty program to meet their evolving preferences and expectations. Sounds like a plan, right? Well, not so fast. The QR scan turned out to be a bust. It was in stock online. Does the staff even know about it?

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