delighted

OCTOBER 3, 2024

Loyalty programs level up with personalization Loyalty programs themselves aren’t a new trend in the world of ecommerce. Brands that want to differentiate their programs – and earn customer loyalty – are leaning on personalization. billion between 2024 and 2029.

Ecommerce 93

Ecommerce Retail Trends Social Media 93

Optimove

JULY 24, 2024

The challenges: data access, budget limitations, technology resistance The team was faced with some key challenges, including multiple siloed systems that were limiting access to data, and that online engagements were not prioritized for budget nor for new technology adoption. Manager, Digital Growth Marketing at Scientific Games.

Innovation 52

Innovation Social Media CRM Government 52

CSM Magazine

OCTOBER 21, 2024

Technology: Your Wingman, Not the Main Event Technology can enhance the experience, but it shouldn’t be the experience. The global market for video surveillance is expected to reach $145 billion by 2029, growing at an impressive annual rate of over 12%​. A great rewards program is intuitive, easy to join, and worth the effort.

Retail 52

Retail Engagement Customer Experience Tips 52

SurveySensum

JULY 20, 2023

STEP 3: Resolve those issues Use this feedback to make adjustments to your product assortment, pricing strategies, or loyalty program to meet their evolving preferences and expectations. Embrace innovation: Be open to incorporating innovative solutions, technologies, and strategies that align with customer demands.

Retail 52

Retail Feedback How To Self Service 52