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More people than ever are playing casino games online, with the number of users expected to amount to 129.5 million users by 2029. Companies from other industries can take a page out of casinos books and begin segmenting their customer base so they can create tailored experiences to meet the needs of different groups.
The issues could be – declining product or service quality, lack of personalized offers or incentives, diminished customer service experiences, increased competition offering better value, or changes in their own financial circumstances impacting spending habits. These are called smart fitting rooms.
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