Optimove

JULY 1, 2024

billion in 2029. Develop a comprehensive digital marketing strategy using player data. billion in 2029: Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more Question #1 – Do We Have Robust Digital Infrastructure? billion in 2024 to $7.41

Omni-Channel 69

Omni-Channel Touchpoint Analytics Social Media 69

delighted

OCTOBER 3, 2024

By 2032, the ecommerce AI market is expected to reach $45.72 Social commerce meets customers where they are Social media is now more than just a marketing channel: it can also serve as an extension of your storefront. In fact, 67% of customers have shopped via social media this year.

Ecommerce 93

Ecommerce Retail Trends Social Media 93

Optimove

JULY 24, 2024

Up your mobile marketing game with this guide Download Now Why it Matters: When marketers are charged with improving customer acquisition and conversion through social media campaigns, but have limited access to data and budget, the task can be impossible.

Innovation 52

Innovation Social Media CRM Government 52

CSM Magazine

OCTOBER 21, 2024

The global market for video surveillance is expected to reach $145 billion by 2029, growing at an impressive annual rate of over 12%​. Listen to what your customers are saying – online reviews, social media comments – and even those offhand remarks they sometimes make while browsing.

Retail 52

Retail Engagement Customer Experience Tips 52

SurveySensum

JULY 24, 2023

According to Statistia’s survey on Retail Technology , in 2021, the global market value of self-service systems was over 4 billion USD, and it is expected to hit 13-14 billion USD by 2030. Now, customers are turning to social media and their favorite influencers for inspiration, recommendations, and even to make purchase decisions.

Retail 52

Retail Trends Self Service Customer Experience 52

NobelBiz

FEBRUARY 17, 2023

Social media: 80% of contacts are answered within 20 minutes. In that regard, you need a true Omnichannel Solution that can manage phone, social media, SMS, e-mail, web chat, and live chat. Fortune Business Insights estimates that by 2022, the global customer experience management market will be worth up to $11.34

Call Center 52

Call Center Measurement First Call Resolution Contact Center 52

SurveySensum

JULY 20, 2023

Several factors can contribute to this issue: it could be due to a lack of customer awareness lack of customer interest in the category ineffective marketing strategies limited product assortment intense competition from other brands. Evaluate and refine marketing strategies to effectively reach the target audience. And guess what?

Retail 52

Retail Feedback How To Self Service 52