delighted

OCTOBER 3, 2024

billion between 2024 and 2029. By 2027, nearly a quarter of retail purchases are expected to take place online. Statista estimates that revenue in the ecommerce market will increase by $657.8 Is omnichannel still an ecommerce trend? Omnichannel retail is here to stay, now a vital part of every retail strategy.

Ecommerce 93

Ecommerce Retail Trends Social Media 93

SurveySensum

JULY 24, 2023

Embracing Automation and Self-Service Amid Staffing Shortages A trend that’s gaining traction in the retail industry is the ability to maintain top-notch service even with a smaller workforce. And here’s the cool part: for retailers with complex products or services, self-service kiosks come to the rescue!

Retail 52

Retail Trends Self Service Customer Experience 52

SurveySensum

JULY 20, 2023

Automation and Self-Service to Ease Staffing Shortages Maintaining high-quality service even with a smaller workforce is a growing trend in retail. Retailers can automate contact centers and warehouses, enabling quicker and more efficient service. Following are some of the key trends to look for in 2023.

Retail 52

Retail Feedback How To Self Service 52