delighted

OCTOBER 3, 2024

Social commerce meets customers where they are Social media is now more than just a marketing channel: it can also serve as an extension of your storefront. In fact, 67% of customers have shopped via social media this year. What’s contributing to this rapid rise in social commerce?

Ecommerce 93

Ecommerce Retail Trends Social Media 93

SurveySensum

JULY 24, 2023

Embracing Automation and Self-Service Amid Staffing Shortages A trend that’s gaining traction in the retail industry is the ability to maintain top-notch service even with a smaller workforce. And here’s the cool part: for retailers with complex products or services, self-service kiosks come to the rescue!

Retail 52

Retail Trends Self Service Customer Experience 52

SurveySensum

JULY 20, 2023

Utilize various channels such as digital advertising, social media, etc to raise visibility and engage potential customers. Engage with customers proactively and positively across social media and other online platforms. Evaluate and refine marketing strategies to effectively reach the target audience.

Retail 52

Retail Feedback How To Self Service 52