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Chatbots can produce automated responses to frequently asked questions, reducing the waittime and cost of hiring a customer service agent to respond to customer inquiries. According to reports, the machine learning industry will reach nearly $210 billion by 2029, and AI chatbots are partially responsible for fueling this growth.
billion by 2029, an increase of 12.2%. Better workforce management by having the correct number of agents at the right time. Lowering the Average WaitingTime ( AWT ) for Customers. Fortune Business Insights estimates that by 2022, the global customer experience management market will be worth up to $11.34
The potential barriers could be unclear or unattractive product displays, high prices or perceived lack of value, inadequate product selection, inconvenient store layout or location, unsatisfactory customer service, long waittimes, or difficulty in finding desired products. These are called smart fitting rooms.
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