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Brad Butler, ContactCenterSoftware Consultant @ NobelBiz What makes a great unified agent desktop? User-friendly, easy-to-manage software may save training time and improve quality. Streamlining operations is the key to success in the modern contactcenter landscape. What is a Unified Agent Desktop?
billion by 2030, with a CAGR of 16.6%. Businesses recognize that superior customer experience is a competitiveadvantage, with 89% competing primarily on this front – Gartner. Impact and Market Potential : The customer experience management market is projected to grow from $16.91 billion in 2023 to $52.54
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