2030 Connections Innovation Survey 
InMoment XI
FEBRUARY 9, 2024
It’s driven, in part, by product innovation. Integrated CX platforms, powered by AI, pull customer signals from various sources, such as purchase history, past engagements, surveys, ratings and reviews, and social media interactions. A survey from J.D. The automotive industry is in the midst of a huge transformation.
West Monroe
JUNE 13, 2022
Sixty-four percent of consumers now view manufacturing as innovative , up from 39% five years ago. Manufacturers need to think beyond the challenges of 2022 and invest in the workforce of 2030. Define who you will be in 2030. Thinking ahead to 2030, manufacturers must be prepared to attract and retain talent from this cohort.
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Clarivate
AUGUST 17, 2022
In our latest podcast, Ideas to Innovation, we speak with Dr. Grace Lomax, the clinical director at Patient Connect, part of Clarivate. Also listed as a target is reducing premature deaths from non-communicable diseases by one third by 2030. Starting in 2008, [Patient Connect] nearly predates the internet. Grace Lomax.
West Monroe
OCTOBER 19, 2023
But by 2030, they expect digital operations to deliver tangible benefits in the form of speed and flexibility, customer satisfaction, and financial returns. In research for the Manufacturing in 2030 Project , 91% of organizations said they expect to increase spending on technology—29% expect increases to be “significant.
West Monroe
OCTOBER 19, 2023
But by 2030, they expect digital operations to deliver tangible benefits in the form of speed and flexibility, customer satisfaction, and financial returns. In research for the Manufacturing in 2030 Project , 91% of organizations said they expect to increase spending on technology—29% expect increases to be “significant.
NobelBiz
MARCH 12, 2024
billion by 2030, with a CAGR of 16.6%. Personalization not only enhances customer engagement but also fosters stronger emotional connections, which drives customer loyalty and advocacy. Solution : Embracing NobelBiz Omni+ marked a strategic shift for Leading Edge Connections towards a high-performance tech solution.
Verint
MARCH 28, 2018
Emerging technologies have significantly transformed customer engagement in recent years, from the rise of mobile reducing face-to-face communication, to artificial intelligence (AI) driving innovation across a range of sectors. There’s no question that digital innovation will shape customer engagement in the coming years.
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