Call Center Dialer Software: Optimization Best Practices
NobelBiz
MAY 9, 2023
Abandon Rate must be monitored as progressive dialing does not measure agent or customer statistics. Ignoring FTC’s abandonment rate laws: in 30 days, only 3% of outbound calls can be abandoned. Transform your compliance liabilities into a competitive advantage with NobelBiz OMNI+ powered by SafeSelect.
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