How to Enhance CX in Retail With Customer Feedback?
SurveySensum
JULY 20, 2023
Recently, I went to H&M, my favorite brand, to snag a new pair of jeans. And, we explore how leveraging the power of customer feedback can help resolve these issues, ultimately enhancing your customer experience in retail. Customer churn is bad for any type of business and just like break-ups in real life, it stings.
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