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Based on our experience working with customers on digital customer experience (CX) initiatives, here are five of the best features of Talkdesk CX Cloud™: 1. Agent Desktop and userexperience. Manage complex callflow designs.
Both to decrease operational expenses (the shorter the AHT, the more calls may be handled) and to deliver the most efficient userexperience possible. The delicate balance is to deliver quality service without sacrificing the client experience, while also addressing the issue so that a follow-up contact is not required.
Both to decrease operational expenses (the shorter the AHT, the more calls may be handled) and to deliver the most efficient userexperience possible. The delicate balance is to deliver quality service without sacrificing the client experience, while also addressing the issue so that a follow-up contact is not required.
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