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Here's a breakdown of key considerations when it comes to staffing: Role Specialization : Consider the different types of roles within your call center, such as customerservicerepresentatives, technical support agents, sales agents, quality assurance specialists, trainers, and managers.
Here's a breakdown of key considerations when it comes to staffing: Role Specialization : Consider the different types of roles within your call center, such as customerservicerepresentatives, technical support agents, sales agents, quality assurance specialists, trainers, and managers.
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