Comm100

DECEMBER 10, 2024

Bonus Redemption Rate % of offered bonuses claimed by players Assesses the effectiveness of promotional offers in attracting and retaining players. Abandonment Rate % of players leaving before completing actions Helps identify usability issues in registration, deposits, or gameplay flows.

Strategy 130

Strategy Multi-Channel Loyalty Social Media 130

SurveySensum

JULY 17, 2023

Decathlon, a renowned sporting goods retailer, excels in this area. They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. Well, yes because brands don’t pay attention to all the important touchpoints in a customer’s journey.

Retail 52

Retail Strategy Customer Experience Sports 52

SurveySensum

JULY 17, 2023

Decathlon, a renowned sporting goods retailer, excels in this area. They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. Well, yes because brands don’t pay attention to all the important touchpoints in a customer’s journey.

Retail 52

Retail Strategy Customer Experience Sports 52

SurveySensum

JULY 20, 2023

Open-ended) That is why you must collect customer feedback at all touchpoints across the customer journey. This will help you identify touchpoints with the friction, take the required action, and improve the overall retail experience. Mina and Her Sporting Goods Store Mina runs an awesome online store for sporting goods.

Retail 52

Retail Feedback How To Self Service 52