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5 Top Customer Service Articles For the Week of October 3, 2016

ShepHyken

This is a world-wide celebration and some great people in Rwanda remind us that the celebration is not only for customers, but for employees as well. Southwest Airlines Puts Its Heart Into The Customer Experience by Stan Phelps. Purple Goldfish) Two years ago Southwest Airlines launched new branding for the airline.

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Does your customer experience pass the #MakeMomProud test? Part 2

Eptica

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