Leveraging Unstructured Data Analytics: The Key to Unlocking Hidden Customer Insights
InMoment XI
AUGUST 3, 2023
Emails, social media posts, customer reviews, call center transcripts, and open-ended survey responses—all hold crucial information about customer sentiment and preferences. Leveraging unstructured data analytics is the key to transforming this raw data into actionable insights that can transform your customer experience strategy.
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