Contact Center Technology in Your RFP: You’re Asking the Wrong Question
BlueOcean
JUNE 22, 2022
Read on to unpack our recommendations as an outsourcer supporting some of the world’s best brands in verticals from SaaS to travel and tourism. It will be interesting to see how sentiment analysis, machine-learning, AI-driven self-serve and other technologies drive further change. Technical Resiliency. Ask about what comes next.
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