Analytics Call Recording Contact Center Workflow 
MiaRec
APRIL 25, 2023
As a Five9 customer, you may want Voice Analytics and Automated Quality Management (AQM) capabilities without changing your call recording platform. Integrating with MiaRec lets you use Voice Analytics to make the most of your Five9 call recording data. This way, you can have the best of both worlds.
InMoment XI
DECEMBER 13, 2024
The analytical insights help improve customer satisfaction and retention. Types of Contact Center Dashboards Agent Performance Manager Customer Experience Operational Financial There are various types of dashboards to help businesses optimize contact center workflow. It improves customer experiences.
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