NetBase

OCTOBER 22, 2018

Last week we invaded the InterContinental Los Angeles Downtown Hotel , bringing together nearly 200 agencies, brands, customers, and prospects for two days of social analytics training and inspiration. The first half of Day One was all about mastering the craft of social analytics using NetBase’s various tools. After registering….

Analytics 58

Analytics Social Media Roadmap Hotels 58

Gainsight

NOVEMBER 16, 2020

This is part 10 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Throughout this series, we’ve used retro gaming to explain product-led growth and product analytics. I would say the new feature button was fairly buried in the user experience,” says John. “It

Analytics 52

Analytics Conference Video User Experience 52

Centercode

JANUARY 16, 2020

Journeyman: Delta 2020, the Virtual Customer Validation Conference. Business Analytics. Business Analytics (BA) is a subset of Business Intelligence that focuses on identifying actionable data (sound familiar?) User Research helps place your customers at the center of your development process. Project Management.

Resources 69

Resources Conference Analysis Analytics 69

Qualtrics

FEBRUARY 6, 2019

Product-focused conferences are a great way to gain insights, strategize new ideas, and network with other professionals in your industry. The experience can be invaluable to your organization as you understand what drives your customers. Below are 10 product experience conferences that you should check out for 2019.

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Conference Management Chief Customer Officer Innovation 33

Qualtrics

JANUARY 16, 2019

Market research conferences are a great way to gain insights, strategize new ideas, and network with other professionals in your industry. The experience can be invaluable to your organization as you understand what drives your customers. Below are 10 market research conferences that you should check out for 2019.

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Conference Marketing Case Study Analytics 28

BirdEye

MAY 22, 2023

Moreover, the app should provide a good user experience for employees as well. Reporting and analytics Some appointment scheduling apps offer built-in reporting and analytics features to help you gather insights about your appointment data. This saves customers the frustration of having to call an office and wait on hold.

Self Service 98

Self Service Software System Social Media 98

AWS Machine Learning

AUGUST 2, 2024

Earnings calls are live conferences where executives present an overview of results, discuss achievements and challenges, and provide guidance for upcoming periods. Model customization helps you deliver differentiated and personalized user experiences. Each JSON line is a sample containing both a prompt and completion field.

Financial 124

Financial Comparison Metrics Training 124

ClearAction

MARCH 22, 2024

Controlling Touchpoints Model for CX is a Team Sport CX is a Team Sport surfaced as the theme from the 2024 Customer Experience West Conference in British Columbia, Canada. In the 2024 CX West Conference: “The key message from every panel was this: The revenue team that connects the most dots wins the customer.”

Sports 62

Sports Chief Customer Officer Conference Customer Centricity 62

Storyminers

MAY 16, 2016

Major retail and ecommerce brands such as Tesco, EBay and Amazon are all prime examples of app optimisation and provide stellar user experience. For example, encouraging reviews and promptly responding to feedback can aid a positive user experience, whilst also increasing trust between company and customer.

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Retail Omni-Channel Ecommerce Multi-Channel 113

Grade.us

NOVEMBER 16, 2018

Digital analytics are essential to measuring your marketing efforts. 2018's Best Digital Analytics Blogs. Follow these blogs to stay up-to-date with the latest analytics trends. Google Analytics Products. Blast Analytics & Digital Marketing Tips. Blast Analytics & Digital Marketing Tips.

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AWS Machine Learning

OCTOBER 29, 2024

She speaks at internal and external conferences such AWS re:Invent, Women in Manufacturing West, YouTube webinars, and GHC 23. Getting started To help you get started with the observability solution, we have provided example notebooks in the attached GitHub repository , covering knowledge bases, evaluation, and agents for Amazon Bedrock.

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Knowledge Base Metrics Feedback Resources 104

SurveySparrow

JUNE 24, 2019

SurveySparrow provides an analytics dashboard with insights on every response from feedback collection. Companies can use that analytics report to make future decisions. Co-Browsing Software is a great way to deliver online support when the user gets stuck on some processes. Price: $19/month.

Tools 49

Tools Customer Experience Social Media Net Promoter Score 49

Circular Edge

OCTOBER 14, 2024

There were 20+ conference sessions focused on cloud , including how JD Edwards customers are achieving improved financial and operational performance with Oracle Cloud EPM across planning, budgeting, forecasting and reporting on business performance and consolidating and finalizing financial results.

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Conference Case Study System Financial 52

Circular Edge

OCTOBER 14, 2024

There were 20+ conference sessions focused on cloud , including how JD Edwards customers are achieving improved financial and operational performance with Oracle Cloud EPM across planning, budgeting, forecasting and reporting on business performance and consolidating and finalizing financial results.

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Conference Case Study System Financial 52

Forrester's Customer Insights

JUNE 25, 2019

I am back from two days at UX STRAT 2019 — a conference that gathers an international community of design leaders and experience makers. This single-track conference offers presentations about the latest trends at the intersection of business strategy, user experience (UX), product, and service design.

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CSM Magazine

JANUARY 22, 2024

A family-friendly resort might highlight kid-friendly amenities, whereas a business hotel would showcase its conference facilities and fast Wi-Fi. For instance, Hilton’s website uses a clean, straightforward layout that enhances user experience. It must look great and function seamlessly on all devices.

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Hotels Travel Analytics Social Media 52

Clarabridge

MAY 11, 2018

We did it – just like that, Clarabridge’s 10th Annual Customer Connections Conference (C3) has officially come to a close. After donning 80s garb and rocking out to The Legwarmers on Tuesday night, everyone came together one last time to discuss the exciting future of customer experience. Unable to attend this year’s conference?

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Self Service Social Media Healthcare Conference 40

Think Customers

JANUARY 20, 2020

At National Retail Federation (NRF) “Big Show” conference in New York City, business leaders defined what will make for exceptional customer experiences in 2020. For some it was a fight to make robotics a coworker, not the be-all-end-all stealer of jobs, for others it was about creating more memorable in-store experiences.

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Retail Data Conference Technology 81

Circular Edge

AUGUST 30, 2018

This year’s JD Edwards INFOCUS conference buzzed with excitement, energy and collaboration – and set a record for highest number of customer attendees. Quest’s conference lanyards featured our special edition anniversary logo]. Quest’s conference lanyards featured our special edition anniversary logo].

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Resources Conference Chatbots Innovation 40

Circular Edge

AUGUST 30, 2018

This year’s JD Edwards INFOCUS conference buzzed with excitement, energy and collaboration – and set a record for highest number of customer attendees. Quest’s conference lanyards featured our special edition anniversary logo]. Quest’s conference lanyards featured our special edition anniversary logo].

Resources 40

Resources Conference Chatbots Innovation 40

Gainsight

NOVEMBER 2, 2020

This is part 6 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Teams must do the hard work of analyzing their user experience. In Degreed’s case, they have millions of end-users to query. It helps me ask, at scale, ‘Who are our users?

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How To Conference User Experience Video 52

Gainsight

OCTOBER 26, 2020

This is part 3 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. As Sid Shah, Director of Product Analytics at Google Geo explained in his Pulse for Product session, you have to ask, “How does one think about building products using both intuition and data?”.

Data 52

Data Video Conference Measurement 52

BirdEye

NOVEMBER 21, 2023

Make interactive website designs Creating a website with interactive elements, such as virtual tours, 3D visualizations, or design quizzes, can help you better engage visitors and enhance the user experience. Actively participate in relevant conferences, workshops, and seminars. This humanizes your brand.

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Marketing Social Media Advertising Tips 111

Quadient

AUGUST 17, 2021

The evolution from customer communications to the more comprehensive approach of customer experience management represents the sea change in how businesses view their approach to customer growth and retention. The common theme in customer experience trends is acceleration.

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Data Customer Journeys Customer Experience Fashion 52

Gainsight

OCTOBER 26, 2020

This is part 1 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Wracked with technical debt and too little clout, product and engineering teams continue to add features to “monetize” things, without consideration to the user experience.

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Video Software How To Conference 52

Gainsight

MAY 27, 2020

As we began planning for Pulse Everywhere , the virtual version of our annual Pulse conference, we knew how important it was that we do our best to capture the feeling of the live experience. We take user experience seriously and use our Trust framework to guide our own in-app strategy.

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Engagement Comparison Meeting User Experience 52

Bizagi

JULY 24, 2018

For example, should your customer have a negative experience, your colleagues are armed with customer data and automated analytics so they can speed up response time and proactively fix issues, which is another vital component when providing sterling customer service.

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Customer Journeys How To Customer Engagement Social Media 62

AWS Machine Learning

JULY 24, 2023

Recently, the AWS Generative AI Innovation Center collaborated with Patsnap to implement a feature to automatically suggest search keywords as an innovation exploration to improve user experiences on their platform. He is also a reviewer for AI conferences such as ICCV and AAAI. Yuanjun Xiao is a Solution Architect at AWS.

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Innovation Comparison User Experience Tools 76

Circular Edge

AUGUST 29, 2019

This year’s JD Edwards INFOCUS conference set a record for the highest number of customer attendees, while featuring more inspiring case studies , innovative products & solutions and fun , interactive networking than ever. Let Your Light Shine.

Resources 40

Resources Conference Case Study Innovation 40

SurveySensum

APRIL 8, 2024

Employ tools like Google Analytics, social media insights, and customer feedback to gather data on your audience’s demographics, preferences, and online behaviors. Consider user experience best practices to ensure your site is engaging and converts visitors into customers.

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Strategy Social Media Advertising Analytics 52

SurveySparrow

NOVEMBER 7, 2021

Microsoft Power BI is one of the largest and fastest-growing business analytics services. It is an analytics and reports creation platform that you can install for free on your desktop. Businesses use Power BI Desktop to create reports and generate analytics, and share them with other stakeholders using the Power BI service.

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How To Self Service Analytics Report 52

ClearAction

JANUARY 14, 2015

In today's array of CXM webinars, articles, and conference speeches, hot topics include predictive analytics, journey mapping, touch-points, user experience, communities, digital and content marketing, self-service and social media. And how well do they compensate for what's missing in seeing the full picture?

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Customer Experience Management Customer Experience Management B2B 48

SurveySparrow

MAY 22, 2020

Use headings and subheadings for your readers to improve their user experience. Attending conferences/seminars/trade shows. While there are hundreds of conferences that happen regularly, even in your industry, it would be advisable only to attend the ones that are the most relevant to your business.

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Strategy Social Media eBook Conference 52

West Monroe

MARCH 14, 2024

Together, we can turn the challenges of today into the achievements of tomorrow. Latest Client Stories Creating $2.5 ROI Latest Client Stories Creating $2.5 ROI Latest Client Stories Creating $2.5

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Data Banking ROI Financial 40

Alida

SEPTEMBER 22, 2016

Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. The two-day annual conference featured keynotes and presentations by some of the world’s leading customer-centric brands. Embrace the authenticity challenge.

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Innovation Marketing Social Media Healthcare 100

Gainsight

JUNE 28, 2024

Instead of teaching customers how to navigate a new dashboard feature or report in your analytics suite, focus on teaching them how the dashboard can enhance their ability to make faster, more data-driven decisions. Always put the end-user experience first. ” What does that look like in practice?

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Training Customer Success Conference Software 52

Qualtrics

NOVEMBER 12, 2020

Collecting registration email addresses from conference and events attendees. You can control the brand messaging, and track data analytics easily with your existing data and website tools. This provides an on-brand user experience. Offering a visible ‘sign-up to receive our newsletter’ call to action on your homepage.

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Survey Social Media Feedback Marketing 52