Analytics Connections Customer Change Tools 
Lumoa
AUGUST 23, 2021
Companies are expecting these changes to be long-lasting and are already making the kinds of investments that ensure they will stick around. Just like receiving a text message on your phone, tone allows for interpretation but being able to see facial expressions and read body language can relay a sense of competency and trust among customers.
GetFeedback
AUGUST 14, 2019
In other words, when expectations change, so will the perceived quality and perceived value. Customers change: E xisting customers leave, and new ones come along. New customers may have different needs, expectations, and problems they are trying to solve or jobs to be done than the customers who have left.
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Totango
NOVEMBER 27, 2023
With acquisition costs proving too high in today’s constrained environment, many businesses are finally putting greater focus on nurturing existing customer relationships to ensure retention and expansion. At Totango, we’ve seen this integrated approach to customer data strengthen collaboration across the enterprise.
Storyminers
JULY 7, 2020
After all, most people notice obvious differences—like the ones between businesses and brands—more than the little changes within them. The more adaptive companies will excel at keeping pace with their customers’ changing needs. 2017 won’t be a year of ‘one thing changes one time’. 2 Stores are getting smarter.
Totango
FEBRUARY 22, 2021
For industries like retail and hospitality, customers couldn’t shop in stores, dine in restaurants or attend major events anymore, so they had to quickly shift to accommodate these new needs. No, we wanted to give you the nitty-gritty, real deal so you can get your hands dirty and see if our solution is the one for you. .
Alliance by IFS
JUNE 6, 2019
Managers can quickly modify technicians’ schedules, address customer issues and approve time sheets using mobile tools. By connecting warehouse and logistics to service activities, FSOs can deliver greater operational efficiency and drive profitability and growth. Create custom workflows to meet customers’ changing needs.
Storyminers
JANUARY 24, 2017
After all, most people notice obvious differences—like the ones between businesses and brands—more than the little changes within them. The more adaptive companies will excel at keeping pace with their customers’ changing needs. 2017 won’t be a year of “one thing changes one time.” 2: Stores are getting smarter.
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