BirdEye

JULY 6, 2023

The current digitally connected world makes that process very easy. This blog post covers the top 8 types of messages that customers can leverage to stay connected with their customers. RCS allows users to instantly access an app-like interface on their mobile devices without requiring separate downloads.

Connections 98

Connections Communication Video Customers 98

AWS Machine Learning

JUNE 23, 2023

We launch the Snowflake direct connection from the SageMaker Data Wrangler in order to improve the customer experience. Before the launch of this feature, administrators were required to set up the initial storage integration to connect with Snowflake to create features for ML in Data Wrangler.

Connections 82

Connections Data Analysis Training 82

BirdEye

JULY 19, 2022

Analytics can be a game-changer for data-driven businesses, but Facebook Business Manager’s benefits go beyond just monitoring and reporting. Step 3: Connect your Facebook business assets. Once you’ve successfully created your account, you can start connecting all your business assets. What is Facebook Business Manager?

Connections 98

Connections Management Advertising Social Media 98

InMoment XI

OCTOBER 4, 2023

When businesses solely focus on the ‘what’ of customer experience data—such as numerical ratings and surface-level feedback—it sets them up for many unproductive discussions and mathematical scrambling to appease an analytical audience. Human insight, analysis, and creativity remain indispensable. You can access the guide here.

Customer Experience 418

Customer Experience Net Promoter Score How To Effort Score 418

Thematic

DECEMBER 28, 2022

Feedback analytics software is a powerful tool in a product manager's arsenal. In this post, we'll discuss six ways that feedback analytics can help product managers build better products! Identify pain points Feedback analytics software analyzes the feedback users share to identify, understand and quantify pain points.

Analytics 71

Analytics Software Feedback Management 71

Gainsight

OCTOBER 18, 2022

Stay focused on your mission and realize durable growth with product analytics. Product analytics can help by tracking users’ actions and behaviors over time, uncovering opportunities for the enterprise to grow while staying focused on its core vision. Luckily, 58% of companies already track product-based analytics.

Connections 52

Connections Roadmap Analytics eBook 52

Optimove

NOVEMBER 19, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: Successful iGaming brands craft moments of excitement that go beyond bonuses. Players feel valued; Instead of generic rewards, they experience moments of excitement crafted just for them, turning short-term satisfaction into long-term connection.

Gamification 52

Gamification Return on Investment Sports ROI 52

Optimove

NOVEMBER 4, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Position-less marketing empowers marketers to break free from rigid roles to reach their full potential. The CRM Marketer Evolution’s Curve Guide Download Now >> What Is a Position-less Marketer?

Marketing 59

Marketing Multi-Channel CRM Customer Centricity 59

InMoment XI

MAY 30, 2024

Text analysis software, also known as text analytics software, has become indispensable for businesses aiming to extract actionable insights from textual data to improve the customer experience. Download Report Types of Text Analysis Software There are various types of text analytics software, each with its unique strengths.

Analysis 195

Analysis Software Self Service Social Media 195

Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

Gamification 64

Gamification Meeting Engagement Sports 64

NetBase

APRIL 5, 2019

April 2019 Update: Our list of free social media analytics tools has been refreshed for 2019 – check it out below! Unless you find ways to connect to your audience, on their terms, across every touchpoint. It’s a process that can only be accomplished with the help of social analytics tools. WHAT IS SOCIAL MEDIA ANALYTICS?

Social Media 99

Social Media Analytics Tools Marketing 99

NetBase

APRIL 2, 2019

Our 2019 Social Analytics and Artificial Intelligence Report deconstructs the struggle and offers insight to help! Identifying topics, trends, influencers your brand needs to connect with, along with tracking campaigns, trends and competitive intelligence available, requires a sophisticated tool. Let’s take a peek.

Analytics 90

Analytics Report Social Media Consumers 90

InMoment XI

AUGUST 23, 2023

Customer experience transformation is the key to staying ahead of your competitors and connecting with your customers. Real-time data collection, unstructured data analytics and predictive customer analytics are essential for gaining insights into customer sentiment and behavior.

Customer Experience 195

Customer Experience Omni-Channel Employee Engagement Innovation 195

Optimove

NOVEMBER 15, 2024

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights is the analytical and research arm of Optimove, the #1 CRM Marketing Solution for iGaming and Sports Betting. For

Sports 52

Sports CRM Loyalty Tips 52

Experience Matters

SEPTEMBER 9, 2014

The research shows the connection between customer experience, loyalty, and revenue growth for 19 industries. Download report for $395. Here’s the first figure in the report: Download report for $395. Business impact Customer experience ROI of Customer Experience Temkin Group Research analytics text analytics'

ROI 316

ROI Report Net Promoter Score Customer Experience 316

AWS Machine Learning

NOVEMBER 20, 2024

This custom knowledge base that connects these diverse data sources enables Amazon Q to seamlessly respond to a wide range of sales-related questions using the chat interface. Under Connectivity , for Virtual private cloud (VPC) , choose the VPC that you created. The following diagram illustrates the solution architecture.

Data 84

Data Groups Knowledge Base Sales 84

NetBase

APRIL 5, 2019

April 2019 Update: Our list of free social media analytics tools has been refreshed for 2019 – check it out below! Unless you find ways to connect to your audience, on their terms, across every touchpoint. It’s a process that can only be accomplished with the help of social analytics tools. WHAT IS SOCIAL MEDIA ANALYTICS?

Social Media 85

Social Media Analytics Tools Marketing 85

Optimove

SEPTEMBER 22, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: This post explores our Partner Ecosystem and CRM Lightning Talks at SBC Summit Lisbon. LeanConvert: Delivers end-to-end personalization and analytics, driving ROI in player acquisition and retention. We look forward to connecting with you at booth D120.

CRM 59

CRM Gamification ROI Loyalty 59

AWS Machine Learning

OCTOBER 24, 2024

With QuickSight, all users can meet varying analytic needs from the same source of truth through modern interactive dashboards, paginated reports, embedded analytics, and natural language queries. The business analyst connects to the Amazon Redshift data warehouse and pulls the desired data into SageMaker Canvas to use.

Data 105

Data Banking Analytics Analysis 105

Gainsight

NOVEMBER 10, 2021

Enter product analytics, the secret to building your own product-led machine. Strap in for a full look at the role of product-led strategies along with how to use analytics to drive product-led success. . Here are a few reasons why: It deepens product connections by lining your decisions up with the user’s needs.

Analytics 52

Analytics How To Handbook User Experience 52

AWS Machine Learning

NOVEMBER 13, 2024

To upload the dataset Download the dataset : Go to the Shoe Dataset page on Kaggle.com and download the dataset file (350.79MB) that contains the images. OpenSearch Serverless is a serverless option for OpenSearch Service, a powerful storage option built for distributed search and analytics use cases.

Management 97

Management Ecommerce Healthcare Training 97

CSM Magazine

NOVEMBER 18, 2024

Improved Accessibility Before planning on how to host a PDF online , it is important to learn that hosting PDF files online makes them readily available to an audience, as users can view these documents from any internet-connected device with ease. This approach helps avoid any confusion resulting from various editions being sent via email.

Analysis 52

Analysis Analytics Communication Measurement 52

Optimove

JUNE 24, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Keeping sports bettors engaged after their favorite team is eliminated helps maintain player loyalty and drive continuous interaction. The report highlights the strong connection between bettors and their favorite teams among the many insights.

Sports 69

Sports Tips Engagement Analytics 69

Optimove

APRIL 23, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: The 2024 Optimove Insights Report on Marketing Fatigue provides crucial insights for marketers. Embracing these strategies fosters meaningful connections akin to skilled salespeople. Household incomes were $75,000-plus.

Marketing 75

Marketing Survey Report Consumers 75

Optimove

JULY 8, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: AI-orchestrated gamification combines the dynamic management of customer interactions with game-design elements to enhance user engagement. For more insights, contact us to Request a Demo.

Gamification 64

Gamification Multi-Channel Sports Social Media 64

Kustomer

JULY 18, 2022

By intentionally connecting your CRM and chatbots — two crucial elements of your CX strategy — you’ll allow your support to team to increase productivity and bolster customer relationships. Chatbot Analytics. Download our Buyer’s Guide now. The demand for automation and self-service options in customer service is significant.

Chatbots 88

Chatbots CRM Connections Multi-Channel 88

CSM Magazine

JUNE 16, 2022

Five ways to connect with home-working teams. Be WFH savvy with cloud – the majority of contact centres (66%) have already implemented cloud-based call routing functionality, while speech and CRM/desktop analytics are next on the list. Cloud is integral to remote and hybrid working.

Self Service 52

Self Service Connections Analytics Tips 52

InMoment XI

OCTOBER 31, 2024

You’ll also unlock valuable customer experience analytics resources, articles, and other tools to help you quickly elevate your CX program and grow your business. Average Time in Queue (ATQ) ATQ measures the average wait time customers experience before connecting with an agent.

Call Center 195

Call Center Metrics Self Service Effort Score 195

Optimove

JULY 8, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: AI-journey orchestrated gamification combines the dynamic management of customer interactions with game-design elements to enhance user engagement. For more insights, contact us to Request a Demo.

Gamification 59

Gamification Multi-Channel Sports CRM 59

CustomerSuccessBox

APRIL 19, 2022

Customer journey analytics is enabling access to tap into the customer behavior across touchpoints and over time to measure the impact of customer behavior on business outcomes. What is Customer Journey Analytics? Why is it important to have Customer Journey Analytics? From marketing to customer support to even customer success.

Customer Journeys 52

Customer Journeys Metrics Analytics Touchpoint 52

AWS Machine Learning

MARCH 8, 2023

This post shows a way to do this using Snowflake as the data source and by downloading the data directly from Snowflake into a SageMaker Training job instance. We create a custom training container that downloads data directly from the Snowflake table into the training instance rather than first downloading the data into an S3 bucket.

Training 124

Training Data Resources Management 124

Avaya

APRIL 24, 2017

Consider that a typical customer now owns three personal mobile devices , each with anywhere from 10 to 20 downloaded apps. This is where the ability to understand your data—specifically, customer journey analytics —becomes vital. Because the average consumer isn’t so average anymore.

Customer Journeys 59

Customer Journeys Analytics Multi-Channel Contact Center 59

AWS Machine Learning

FEBRUARY 29, 2024

Through the integrated operation of traffic and railway infrastructure, as well as the economically and ecologically intelligent connection of all modes of transport, Deutsche Bahn moves people and goods. Each data analytics team is able to request one or multiple SageMaker domains through the company’s internal self-service portal.

Self Service 118

Self Service Policies Transportation Analytics 118

Fox Metrics

JULY 2, 2020

With marketing analytics tools, you can measure, track, analyze, and manage your marketing performance to maximize ROI. A Forrester Consulting study found that “marketers who deploy five or more marketing analytics tools are 39% more likely to have improvements in overall marketing performance.” Google Analytics. FoxMetrics.

Analytics 59

Analytics Tools Marketing Social Media 59

Optimove

DECEMBER 14, 2023

Enhance your customer segmentation with our advanced guide Download Now Informed by our work with thousands of marketing experts representing 1,200+ brands and exclusive insights from our surveys of more than 2,000 consumers, here are the pivotal latest marketing trends we see shaping the landscape in 2024.

Trends 119

Trends Marketing Video Consumers 119

AWS Machine Learning

APRIL 16, 2024

In the process of working on their ML tasks, data scientists typically start their workflow by discovering relevant data sources and connecting to them. Solution overview With SageMaker Studio JupyterLab notebook’s SQL integration, you can now connect to popular data sources like Snowflake, Athena, Amazon Redshift, and Amazon DataZone.

Data 109

Data Connections Analysis Resources 109

NetBase

MAY 20, 2019

We’re here to help marketers prove they’re putting their brand’s money where the engagement is with analytics tool tips that they can implement immediately. Capturing relevant analytics to support a brand’s social media spend is challenging in itself, made so much more so when the rules of the road are in a constant state of flux.

Analytics 58

Analytics Banking Airlines ROI 58