Analytics Customer Insights Entertainment Online Experience 
InMoment XI
JANUARY 4, 2024
With 93% of consumers reading reviews before making a purchase, and 58% of consumers being willing to drive further or pay more for a product with good reviews, a good customer experience and brand reputation management have never been more critical than it is today. The retail customer experience is also a complex one.
SurveySparrow
SEPTEMBER 27, 2023
Let’s see how it is used: Personalization: Big data drives personalized marketing and content, offering tailored experiences based on individual preferences. Predictive Analytics : It enables businesses to forecast trends and customer behavior, aiding in proactive decision-making.
Expert insights. Personalized for you.
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