InMoment XI

FEBRUARY 2, 2024

The event brought in senior leadership from analytics, CX, insights, and VoC programs from 44 different brands, all with the common goal: sharing how integrated CX is making groundbreaking changes to their companies, customer experiences, and the market as a whole.

Hospitality 260

Hospitality Call Center Retail NPS 260

BirdEye

MAY 13, 2024

Audience insights tools allow you to analyze customer reviews, social media mentions, surveys, and other feedback channels to gauge the prevailing sentiment. Develop an effective advertising strategy Social media managers often start by optimizing the target audience for the campaign to run impactful ads without overspending.

Tools 64

Tools Social Media Multi-Channel Advertising 64

NetBase

MARCH 7, 2019

The biggest lesson social listening teaches time and again is not to assume you know what consumers will respond to. But using social analytics to understand both what their audiences and the general public were talking about made it a calculated risk. Is social listening worth the investment? Hotwire Feels the Weather.

Social Media 45

Social Media Banking Brands Entertainment 45

SurveySparrow

MARCH 19, 2024

Videos can help your lead generation by: Boosting social engagement: Videos are easy to consume, especially on social media. When you include social media video marketing in your overall marketing strategy, you can reach your target audience and boost engagement significantly. Your videos may even go viral.

Video 95

Video Strategy Marketing Social Media 95

CSM Magazine

APRIL 25, 2024

With the advent of digital technology and social media, customer expectations are higher than ever. Utilise surveys, focus groups, and social media analytics to gather insights into customer preferences and behaviours. Businesses must navigate these waters carefully to build a loyal customer base.

Social Media 52

Social Media Customer Journeys Multi-Channel Touchpoint 52

NetBase

MAY 30, 2019

But we’ve got the CX analytics secrets that can unlock everything – and all brands can benefit. Here are some highlights from the NetBase report 2019 Hospitality & Restaurants: 25 Secrets Unlocked by Customer Experience Analytics. This is where CX analytics come into play. Entertainment options. Response times—i.e.,

Hospitality 56

Hospitality Analytics Report Consumers 56

AWS Machine Learning

MAY 30, 2024

Organizations across media and entertainment, advertising, social media, education, and other sectors require efficient solutions to extract information from videos and apply flexible evaluations based on their policies. Generative artificial intelligence (AI) has unlocked fresh opportunities for these use cases.

Policies 122

Policies Video Advertising Analysis 122

Thematic

AUGUST 16, 2022

It’s in the entertainment category, and who doesn’t like entertainment? Relatively few of us consider it for drinks, social media (likely because they’re free), and work tools (since Thematic pays for these). Marvel fans aren’t even thinking about the price.

Brands 71

Brands Entertainment Social Media Comparison 71

Optimove

NOVEMBER 15, 2022

As always, your analytics platform is key to mining these insights (and you can find out more about how to do that right here ). Tip #5: Make it social. This audience is also more likely to discover products on social media with 97% claiming they use socials as their main source of shopping inspiration.

Tips 105

Tips Gamification Engagement Marketing 105

BirdEye

DECEMBER 20, 2022

billion monthly users, Instagram is the fourth most popular social media platform in the world. There are countless metrics you can track on every social media platform. Instagram is an ever-growing social media platform that’s become a beastly marketing channel. With nearly 1.4 Experiment with content.

Tips 98

Tips Social Media How To Guidelines 98

BirdEye

FEBRUARY 13, 2024

Best chiropractor marketing strategies Social media marketing for chiropractors FAQs on chiropractor marketing How can Birdeye’s AI solutions take your marketing efforts to the next level? Incorporating Birdeye’s AI-powered social media management software into this strategy can significantly streamline the process.

Marketing 59

Marketing Social Media How To Healthcare 59

Second to None

JULY 5, 2024

As a result, sectors like retail, hospitality, and entertainment are feeling the impact. This approach recognizes that customers navigate through various channels, such as websites, mobile apps, social media, and physical stores, during their purchasing journey. The cost of essential items is going up.

Consumers 71

Consumers How To Social Media Omni-Channel 71

ijgolding

NOVEMBER 25, 2014

We need W-Fi for work; at school; to order our shopping; to control our heating; to stream our entertainment – it literally is an essential part of day to day living. Essentially, Lisa helps to put in place a Social W-Fi and Analytics solution.

Social Media 212

Social Media Hotels Entertainment Retail 212

NetBase

SEPTEMBER 26, 2019

Social analytics are immensely valuable to any business, but making the business case for it can be challenging. Our latest report, Making the Business Case for Social Analytics , answers these questions and more. Competitive advantages/savings social analytics creates. Media and entertainment.

Analytics 40

Analytics Competitive Advantage ROI Entertainment 40

Second to None

JULY 5, 2024

As a result, sectors like retail, hospitality, and entertainment are feeling the impact. This approach recognizes that customers navigate through various channels, such as websites, mobile apps, social media, and physical stores, during their purchasing journey. The cost of essential items is going up.

Consumers 62

Consumers How To Social Media Touchpoint 62

Second to None

JULY 5, 2024

As a result, sectors like retail, hospitality, and entertainment are feeling the impact. This approach recognizes that customers navigate through various channels, such as websites, mobile apps, social media, and physical stores, during their purchasing journey. The cost of essential items is going up.

Consumers 62

Consumers How To Social Media Omni-Channel 62

NetBase

FEBRUARY 21, 2019

How far back should you go when analyzing social media? These events require more historical data than most social listening solutions provide. When it comes to extended historical data, most social media listening platforms often provide it via the Twitter firehose data stream, if they even offer it at all.

Analytics 40

Analytics Industry Social Media Analysis 40

CSM Magazine

MAY 5, 2023

Graduates can pursue careers as technical writers, grant writers, proposal managers, content managers, and social media managers. Graduates of this degree can pursue careers as editors, writers, teachers, librarians, public relations specialists, or any other profession that requires strong communication and analytical skills.

Social Media 52

Social Media Advertising Entertainment Culture 52

CSM Magazine

FEBRUARY 28, 2023

Aside from being able to respond quickly and efficiently, companies need to ensure that their customer service teams are able to speak the same language as Generation Zalphas and engage with them on social media.

Customer Service 52

Customer Service Social Media Entertainment System 52

Kustomer

MARCH 23, 2022

They can range from social media influencers who represent your company for sponsorship to your everyday consumer who’s simply evangelical about a brand they love. For many, social media accounts are increasingly the go-to means of reaching out to a brand. Social Media Ambassadorship.

Brands 95

Brands Social Media Loyalty Omni-Channel 95

CSM Magazine

SEPTEMBER 8, 2023

It requires real-time data analytics to pinpoint the most lucrative price points. Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights. After all, in the age of social media, shareability equates to free advertising.

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

SurveyGizmo

DECEMBER 17, 2021

By Anne-Marie Roerink, Founder of 210 Analytics. 210 Analytics provides market research to the food retailing industry, and we use Alchemer to perform our analysis. Eating out was how we entertained with others. The third reason is that people are entertaining at home, shifting their spending from restaurants to grocery stores.

Retail 96

Retail Entertainment Trends Social Media 96

NetBase

JUNE 5, 2020

In this trend analysis, we’ll share consumer and market intelligence around: Top shows shifting to meet consumer desires for varied experiences in entertainment. Brand advertising budgets continuing to shift towards online and social media. 89% of marketers are using social media to advertise.

Innovation 73

Innovation Brands Social Media Advertising 73

NetBase

MARCH 2, 2020

Nicki Zink , Director, Insights and Digital Intelligence, Purple Strategies and Nicholas Love , Digital Engagement Strategy Director, G&S Communications joined us to share how they are using consumer, market, and social media analytics to drive intelligence and insights from their audiences to make smarter, more strategic decisions.

Social Media 60

Social Media Multi-Channel Leadership Entertainment 60

NetBase

MARCH 27, 2020

Nutrisystem Wins using Advanced AI to Power Social Analytics. Billion by 2026, Nutrisystem will be a part of that number that sees maximum profit due to their social listening expertise. Billion by 2026, Nutrisystem will be a part of that number that sees maximum profit due to their social listening expertise.

Ecommerce 52

Ecommerce Brands Marketing Social Media 52

BirdEye

AUGUST 28, 2023

Social reach is one of the most important metrics of social media management. When you publish content on social media, you want to know who sees it and how many people interact with it. That’s what social media reach gives you. See Pricing FREE DEMO Table of contents Q1: What is a social media reach?

Social Media 98

Social Media Metrics Measurement Multi-Channel 98

InMoment XI

JUNE 13, 2024

In today’s data-driven world, businesses generate and accumulate vast amounts of text data from various sources, including customer feedback , social media, emails, and internal documents. However, extracting meaningful insights from this unstructured data can be challenging. This is where text mining comes into play.

Social Media 260

Social Media Analysis Analytics Trends 260

BirdEye

DECEMBER 15, 2022

A well-crafted social media campaign can turn your brand’s content into a powerful marketing tool. This article will show you how to create a social media campaign strategy that actually works for your business. Table of contents What is a social media campaign? How do social media campaigns work?

Social Media 95

Social Media How To Entertainment Effort Score 95

NetBase

JULY 20, 2020

Social Media Analytics is often misunderstood, because the social media itself is misunderstood! Social media isn’t about brands. But they must remember one thing: Social media may provide your brand’s first and last impression, so both need to be good ones. What Is Social Analytics?

Social Media 104

Social Media Analytics Net Promoter Score Analysis 104

delighted

JUNE 3, 2021

On the other, recent developments in IT infrastructure and data analytics have made it possible to track a customer’s journey across multiple touchpoints, from social media ads and interactions, to the website, app, chat, customer service calls and email, and finally back to the brick-and-mortar store.

Omni-Channel 100

Omni-Channel Retail Consumers Trends 100

NetBase

APRIL 21, 2020

?Monitoring social analytics for trends may sound boring, but P&G is proving how exciting – and lucrative – it can be. Partnering with a TikTok influencer, they offer a super timely example of trend analytics in action – and during a time when brands are searching for an edge in a depressed market.

Trends 68

Trends Social Media Analytics Video 68

NetBase

JULY 10, 2020

It’s an industry standard that says so much about an agency’s social analytics expertise. Social Analytics Expertise or Bust! Being able to “flex our social listening capabilities with everything NetBase provides” is something Derek Kopecky, Data Analyst at Doe-Anderson appreciates. Social Analytics as a Service.

Social Media 52

Social Media Analytics Analysis Brands 52

BirdEye

FEBRUARY 15, 2023

Dentists and dental practices are increasingly turning to social media as a way to connect with patients, promote their services, and grow their businesses. Social media marketing provides dentists with an effective platform for connecting with potential customers and building relationships that will last.

Social Media 89

Social Media Guidelines Video Entertainment 89

NetBase

APRIL 27, 2020

Social media has given birth to many things that can be considered useful in today’s business world, but perhaps the best invention is the meme. And from that social media was taken by storm by consumer memes. The world needed to laugh and be entertained by something more surreal than the Coronavirus pandemic.

Culture 63

Culture Consumers Social Media Entertainment 63

Horizon CX

DECEMBER 1, 2023

By leveraging sophisticated algorithms and data analytics, Netflix analyzes viewer preferences to recommend personalized content. Beyond selling entertainment, Disney focuses on service by crafting immersive and enchanting experiences.

Customer Centricity 130

Customer Centricity Customer Journeys Automotive Fashion 130

CSM Magazine

OCTOBER 6, 2022

European, and American clients in the media and entertainment, digital commerce and retail, travel, financial services, and insurtech industries. ResultsCX’s clients are in health insurance, media, telecommunications, retail, technology, and financial services. It’s a great moment for our people.”

Self Service 52

Self Service Entertainment Multi-Channel Telecommunications 52

Lithium

MAY 2, 2023

More information about the Khoros Kudos Awards can be found on the contest page on Atlas Marketing The Social Marketing Paradox - Redux Something rather curious has happened since the inception of social media. Suddenly every brand now had a mainline into their customer’s entertainment feeds.

Entertainment 52

Entertainment Social Media Analytics Brands 52