CSM Magazine

NOVEMBER 3, 2023

In today’s hyper-competitive and ever-evolving online sports betting industry, it has never been more important for platforms to provide the best customer support services possible. It’s no secret that the overall satisfaction of bettors engaging with a platform is a key component for the ongoing success of sport betting services.

Sports 52

Sports Customer Satisfaction Gamification Strategy 52

Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

Gamification 64

Gamification Meeting Engagement Sports 64

BirdEye

MARCH 29, 2024

When you add gamification to it, you have one of the best Instagram story ideas – Polls. Just as Puma celebrates the win of a sports team without necessarily talking about its brand or product offerings. It is also important to monitor Instagram story viewer information via analytics to understand what works for your business.

Social Media 109

Social Media Video Guidelines Sales 109

Retently

APRIL 5, 2024

Retailers leverage AI technology, such as chatbots and predictive analytics, to enhance customer experiences by providing immediate assistance and personalization. Predictive Analytics for Personalization Predictive analytics stands at the forefront of personalization, wielding historical data to foresee customer behavior and preferences.

Retail 78

Retail Engagement Strategy Customer Experience 78

SurveySparrow

JULY 5, 2022

It uses gamification to keep people hooked to the app. By introducing gamification, not only do they keep the customers engaged, but they also reduce and increase their retention rate. Offer powerful analytics. Imagine visiting a meditation app, only to be peeved with its user experience- that’s ironic.

Gamification 52

Gamification User Experience Travel Apparel 52

Kustomer

FEBRUARY 18, 2021

And that’s a sport where there could be some really high stakes for people who [inaudible] and we train a student, we would reinforce any technique 15 different ways before we felt comfortable putting them solo. So it’s not abstract. Organizations don’t have endless resources to gold plate, the experience.

Customer Journeys 52

Customer Journeys Hotels Training Customer Experience 52

Optimove

NOVEMBER 19, 2024

While gamification alone promises to deliver this, the magic happens when game-like elements meet AI solutions to create highly personalized, dynamic, and unforgettable experiences for each player. How AI is Transforming CDPs Download Now >> Why it Matters: Successful iGaming brands craft moments of excitement that go beyond bonuses.

Gamification 52

Gamification Return on Investment Sports ROI 52