Remove Analytics Remove Innovation Remove Metrics Remove White Paper
article thumbnail

The future of the IP legal profession: new strategies, new technologies

Clarivate

We explored these timely topics with a panel of experts, capturing their insights in a new white paper entitled “The future of the IP legal profession: Balancing the rise of artificial intelligence with human expertise.” Having the right metrics allows us to have a seat at the table, helping inform the business strategy,” she noted.

article thumbnail

15 Crucial Call Center Software Features for 2024: Must-Have Capabilities & Requirements

NobelBiz

With NobelBiz’s innovative solutions, contact centers can benefit from: Enhanced Data Accessibility: Ensuring agents have the most relevant and up-to-date information at their fingertips. NobelBiz’s reporting and analytics tool s are crafted to turn data into actionable intelligence.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Three Common Mistakes When Building Graph Applications

datastax

To find the most likely supernodes in your graph database, you should use your analytics engine to look for the top 10 vertices with the most connections in your graph. Instead of determining this uniqueness each time you run a query, we recommend using DSE Analytics to match and merge your data before you load it into DSE Graph.

article thumbnail

Top Tips to Build Customer Trust and Credibility In 2023

CSM Magazine

Focus on understanding customers’ pain points and challenges so that you can offer innovative solutions that will make things easier for them. To make this easier, don’t hesitate to leverage customer data and analytics, as this will help you get valuable insights into your audience so that you can understand who they are and what they value.

Tips 52
article thumbnail

Why focusing on CX is key at times of change

Eptica

What’s more, traditional VoC surveys are focused on numeric, quantitative metrics because these are easiest to analyze and are good for revealing, for example, that your customers are unhappy. However, they don’t always give you the qualitative insights that explain why - or the emotions they’re feeling.

article thumbnail

Guest Post: A CFO’s Secret Weapon for Controlling Outbound Cash Flows

Circular Edge

CFOs also can drill-down into data and instantly access key metrics such as the volume of invoices out for approval, the dollar amount of invoices in each stage of processing, and invoice data by month, supplier, and type of invoice. Interested in learning more about the key metrics across your payables process?

Metrics 40
article thumbnail

Journey Steps: A New Measurement Framework

Kitewheel

Today it’s unlikely that any member of a business would not know that customer journeys and customer journey analytics are table stakes. By identifying the most critical steps in your journey, your business can deploy a common set of organizational metrics that allow you to measure journey success. . Some are much more complex.