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How to Infuse AI Into Your Current Sales and Marketing Processes

West Monroe

Since you’re not wearing VR goggles today to engage with customers, it’s safe to say you made the right decision in not overturning your sales organization to a virtual sales process. So, what is gen AI, and how can it impact your sales organization? Consider an e-commerce company that sells fashion apparel.

Sales 52
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The Most Wonderful Time of the Year? Black Friday Shopping is Here

QuestionPro Audience

The day after Thanksgiving first became popular among shoppers in the late 1920s, when Macy’s department store advertised holiday sales during their annual Thanksgiving Day parade in New York City. Since then, it has evolved into huge sales in retailers across the country. billion, up 10.2%

Apparel 191
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Automating product description generation with Amazon Bedrock

AWS Machine Learning

In this post, we dive into how Amazon Bedrock is transforming the product description generation process, empowering e-retailers to efficiently scale their businesses while conserving valuable time and resources. This results in generic or incomplete descriptions, leading to reduced sales and customer satisfaction.

Ecommerce 117
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Columbia Sportswear Takes Customer Service to the Cloud

NICE inContact

As their customer support inquiries increased, Columbia Sportswear knew they needed a new contact center solution to support seasonal call volumes, e-commerce, and their unique brands. Columbia Sportswear was in the process of acquiring new offices so supporting these additional locations was important.

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Circular Edge Celebrates 15th Anniversary at JD Edwards INFOCUS

Circular Edge

In 2017, Circular Edge was recognized by Oracle JD Edwards with the prestigious Customer Focus Award for overall Customer Success Stories for delivering integrated ERP/CX digital experiences in distribution, construction, real estate and apparel industries via their Smart Help skill based support services.

Apparel 40
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DCX Links | September 29, 2024

DCX

Digital Twins Can Help You Make Better Strategic Decisions (hbr.org) AI Cashiers Debut in Moscow Metro aismartzone A post shared by @aismartzone The Moscow Metro is testing AI-powered digital cashiers that mimic human interactions for ticket sales and customer service.

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Augmented Reality To Enhance Customer Experience: The Try-Before-You-Buy Experience

SurveySparrow

As a result, physical shopping has come to a halt, and customers have shifted to e-commerce platform to satiate their needs. Therefore, e-commerce players who could enhance customer experience with a technological tool like AR have successfully paved their way to the door of their prospective buyers. a) AR self-service support.