Apparel Exceptional Customer Service Loyalty Programs 
SurveySensum
JULY 19, 2023
One notable example of this is their introduction of the program ‘Nike By You.’ ’ By actively gathering and analyzing customer feedback , Nike discovered that its customers desired the ability to design their own shoes or apparel. Surprise and Delight!
SurveySensum
JULY 20, 2023
The issues could be – declining product or service quality, lack of personalized offers or incentives, diminished customer service experiences, increased competition offering better value, or changes in their own financial circumstances impacting spending habits. And guess what?
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