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Why Customer Service is Important to Businesses: Top 5 Reasons

ProProfs Chat

Let’s have a look at how MeUndies , a well-known brand for underwear, apparel, and loungewear, does it. The brand drives customer retention using two elements – referral programs and gamification. Your business can also focus on strong incentivization and gamification like this if you want people to invest in your brand. .

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What is Experience Design? 

SurveySparrow

It uses gamification to keep people hooked to the app. By introducing gamification, not only do they keep the customers engaged, but they also reduce and increase their retention rate. Imagine visiting a meditation app, only to be peeved with its user experience- that’s ironic.

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Inspiring Retail Customer Experience Examples That Wow Customers

SurveySensum

’ By actively gathering and analyzing customer feedback , Nike discovered that its customers desired the ability to design their own shoes or apparel. Create Engaging Reward Programs Starbucks has successfully implemented gamification in its retail experience through its Starbucks Rewards program.

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7 Strategies to Maximize Boxing Day Sales 

Optimove

Offering Clearance Opportunities: Promote end-of-season sales on holiday merchandise, such as decor, apparel, and party supplies, to attract bargain seekers while clearing inventory. #4

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