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Is the Future of Retail, Physical or Virtual?

C3Centricity

Offering free returns may work for apparel but not for electronics. Invest in innovation teams or innovation centres to discover new competition and possibilities to test and learn in more rapid prototyping programs (outside of risk-averse culture). Take a fresh look at space and consider it a blank slate.

Retail 213
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The Future of Retail is in the Stars (or is it the Cloud?) Testing

C3Centricity

Offering free returns may work for apparel but not for electronics. Invest in innovation teams or innovation centres to discover new competition and possibilities to test and learn in more rapid prototyping programs (outside of risk-averse culture). Take a fresh look at space and consider it a blank slate.

Retail 182
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Zappos customer service ‘core values’ sets record for longest call

Service Untitled

According to The Huffington Post, the call set a new record; beating out the previous record at the online shoe and apparel retailer of 8 hours and 29 minutes. As an integral part of their unconventional and innovative customer service, Hsieh’s ideas are reflected in everything Zappos.

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Customer intent is a treasure trove of actionable data hiding in plain sight

Think Customers

Having the right information on hand also reduces wait times, costs to serve, and increases customer satisfaction. Businesses will be able to foster customer-centric innovations once they truly understand their audience’ wants and needs,” he says.

Data 59
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4 Ways to Kick-Start Intelligent Process Automation in 2020

Bizagi

By doing so, automations go beyond the routine to the innovative, from collecting and processing data to predicting, analyzing and making contextual decisions.”. You’ve probably already started an automation project in your business, so now is the time to take it to the next level. We connect a lot of systems together with Bizagi.

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DCX Links | September 29, 2024

DCX

Why it matters: This innovation could revolutionize public transportation customer service, potentially reducing wait times and improving efficiency.

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DCX Links | September 29, 2024

DCX

Why it matters: This innovation could revolutionize public transportation customer service, potentially reducing wait times and improving efficiency.