C3Centricity
SEPTEMBER 14, 2020
Offering free returns may work for apparel but not for electronics. Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar.
C3Centricity
APRIL 29, 2020
Offering free returns may work for apparel but not for electronics. Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar.
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Kayako
MARCH 14, 2017
We didn’t want to use the term store, because it connotes ‘storage,’ which is not what we’re doing… In a lot of clothing and apparel stores, you’ll see the staff fussing around with the stock—straightening it, counting it, replenishing it. That sucks up a lot of their time, leaving only marginal attention for the customer.
Eptica
FEBRUARY 26, 2016
With so much spend now gravitating online, it’s particularly important for bricks and mortar retailers to match or even exceed online customer experience if they want to thrive. How can the physical store environment distinguish itself from an online experience?
West Monroe
MAY 24, 2022
Moreover, issues with their hardware products – from Bikes to Treads – still linger even as they invest further in hardware with the Peloton Guide and Rower, in addition to disappointing sales for Peloton-branded apparel. Loyalty is fleeting, and if you aren’t close to your customer, you give oxygen to competitors.
West Monroe
MAY 24, 2022
Moreover, issues with their hardware products – from Bikes to Treads – still linger even as they invest further in hardware with the Peloton Guide and Rower, in addition to disappointing sales for Peloton-branded apparel. Takeaway Loyalty is fleeting, and if you aren’t close to your customer, you give oxygen to competitors.
BirdEye
MAY 23, 2023
And it can ask anything you wish to know, including welcome experiences, questions answered, and support received. For best results: Employ customer-facing surveys to ask questions about their online experiences or how your service compares to competitors.
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