Top 5 Customer Service & CX Articles for Week of August 12, 2024
ShepHyken
AUGUST 11, 2024
Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. This article tells the story and shares the lessons any company can use in the face of a CX crisis. But there’s more. Only 18% said, “Yes.”
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