Top 5 Customer Service & CX Articles for Week of September 9, 2024
ShepHyken
SEPTEMBER 8, 2024
Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. 48 Percent of Consumers Want to Speak to a Real Person in Customer Services by Direct Commerce Magazine (Direct Commerce Magazine) Twilio Inc.,
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