CSM Magazine

OCTOBER 21, 2024

User-Friendly Loyalty Programs Nobody needs another loyalty card that sits gathering dust at the bottom of a wallet. A great rewards program is intuitive, easy to join, and worth the effort. Gamification can work wonders here too. People love unlocking levels, whether they’re collecting airline miles or free coffee.

Retail 52

Retail Engagement Customer Experience Tips 52

Currency Alliance

JUNE 19, 2019

Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. You can read our article on loyalty technology microservices to find out how they greatly reduce costs and enable more agility. One brand even overcame the persistent limitations of blockchain to run a successful trial.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49

NobelBiz

OCTOBER 18, 2021

In this article, we’ll examine the concept of Call Center Shrinkage, and how to quantify and control it. In addition to training and mentoring, you may put in place a rewards program to show your appreciation for the hard work your agents put in. Another approach to keep them competitive is to provide incentives.

Call Center 52

Call Center Tools Strategy Contact Center 52

NobelBiz

FEBRUARY 22, 2023

In this article, we’ll examine the concept of Call Center Shrinkage, how to quantify and control it. In addition to training and mentoring, you may put in place a rewards program to show your appreciation for the hard work your agents put in. The name of this metric and Key Performance Indicator is the Call Center Shrinkage.

Call Center 52

Call Center Tools Strategy Contact Center 52

Magellan Solutions

JULY 12, 2021

In this article we will discuss all about the work environment in the Philippines. Rewards program. Gamification is a term that refers to the addition of major gaming features to regular activities. . It turns out, this is not just a trend or a coincidence. The Philippines is really the top call center hub in the world.

Call Center 52

Call Center Industry Contact Center Study 52

SurveySparrow

JANUARY 14, 2020

5 Set up a loyalty reward program. Don’t you think that your most loyal customers should be rewarded? In fact, a report by BRP consulting says that 68% of customers say that they would shop at a brand which has a loyalty program. 9 Gamification. Ready to create a customer retention program for your customers?

Customer Retention 52

Customer Retention Gamification Loyalty Programs Feedback 52