Call Center Dialer Software: Optimization Best Practices
NobelBiz
MAY 9, 2023
. – Brad Butler, Contact Center Software Consultant @ NobelBiz Another significant advantage of using dialers is that they can be designed to provide a streamlined experience for agents. Every step of the process can be calibrated to minimize the agent’s effort, from dialing the number to logging the call in the CRM.
Let's personalize your content