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The driving force of innovation – A Top 100 Global Innovators deep dive into the Automotive sector

Clarivate

In this edition, we focus on the automotive segment — a cornerstone of modern industry currently navigating a storm of innovation convergence driven by the rise of electric vehicles (EVs), autonomous driving technologies and connected vehicle systems powered by the Internet of Things (IoT).

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How to Choose the Right Visual Assistance Platform for your Automotive Brand [Checklist]

TechSee

Visual Assistance is an emerging technology that allows automotive original equipment manufacturers (OEMs) to visually guide and collaborate with owners, dealers and team members. Here are the top seven factors to consider when selecting the visual remote assistance solution that will deliver the very best value for your automotive brand.

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Automotive Industry Transformation = Disruption or Opportunity?

SuiteCX

Over the past two decades we have witnessed a massive transformation in the automotive industry, driven primarily by advances in technology. Manufacturers and Dealers need to begin working together to develop a holistic view of their reputation, sales, and post sales efforts. Disruption in the Industry.

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Automotive Industry Transformation = Disruption or Opportunity?

SuiteCX

Over the past two decades we have witnessed a massive transformation in the automotive industry, driven primarily by advances in technology. Manufacturers and Dealers need to begin working together to develop a holistic view of their reputation, sales, and post sales efforts. Disruption in the Industry.

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Carfax review guide: Boost trust, sales, and reputation

BirdEye

A glowing Carfax review is the first step in increasing your car dealership’s trustworthiness, reputation, and sales numbers. Of course, they also check Google and other automotive sites, but as a car dealer, it’s in your best interest to have a listing of your inventory on Carfax for the most exposure. What is a Carfax review?

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The Art of Selling CX

Horizon CX

Zappos: Customer Service Excellence as a Competitive Advantage Alignment with Strategic Goals: Zappos, an online shoe and clothing retailer, aligns its CX strategy with its strategic goals by prioritizing exceptional customer service.

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The Reasons Behind Tesla’s High Net Promoter Score

Retently

To show you the bigger picture, this is more than 70 percent of annual sales for the leader in this market segment – Mercedes Benz C-Class. But they are often skeptical of the free market, concluding that some industries associated with huge entry costs alter the competitive process from its usual path.