Remove Automotive Remove Customer Experience Management Remove Gamification
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Reduce Customer Churn to Boost Revenue and Stay Competitive

InMoment XI

Encourage Long-Term Engagement Engagement is crucial to keeping customers connected to your brand. Regular interactions remind customers of the value you offer and encourage long-term loyalty. Personalized recommendations, gamification, or exclusive community access can help foster long-term relationships.

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15 Types of social media to help boost your brand

BirdEye

Interactive social media apps usually focus on engagement, encouraging users to communicate through gamification, competitions, or voting. For example, TripAdvisor is focused on the hotel industry, Zomato focuses on the restaurant industry, and DealerRater focuses on the automotive industry.

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Top 15 Qualtrics Competitors & Alternatives of 2025

SurveySensum

Ease of Use We all know that Qualtrics is a powerful customer experience management tool, however, beginners may find its interface complex or difficult to navigate. It claims to be the world’s first pocket-sized customer experience coaching platform. Let’s see! Can’t add more questions Source: G2 , Promoter.io

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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. It specializes in customer experience management.