InMoment XI

DECEMBER 10, 2024

Encourage Long-Term Engagement Engagement is crucial to keeping customers connected to your brand. Regular interactions remind customers of the value you offer and encourage long-term loyalty. Personalized recommendations, gamification, or exclusive community access can help foster long-term relationships. References Forbes.

Customer Journeys 195

Customer Journeys ROI Net Promoter Score Multi-Channel 195

SurveySensum

OCTOBER 12, 2023

This platform comes with a free version that allows users to create unlimited NPS, CES, CSAT, SSI, Onboarding, and many other kinds of surveys – across multiple industries (Retail, B2B, SaaS, Fintech, and Automotive. And, it’s not just the product, a CX consultant comes along with it to make your CX a success.

Comparison 52

Comparison Knowledge Base Gamification NPS 52

SurveySensum

OCTOBER 17, 2023

Ultimately, all these limitations and issues drove her to seek more customer-friendly financial alternatives, leaving the NBFC with a lost opportunity and a dissatisfied former client.’ NBFCs have a multitude of limitations and issues that affect their customer retention and satisfaction. No more manual coding!

Feedback 52

Feedback Tools Management Knowledge Base 52

SurveySensum

NOVEMBER 22, 2024

It is an end-to-end customer feedback tool that enables you to launch, gather, and act effectively on customer feedback across different industries like B2B, SaaS, Telecom, NBFC, Automotive, etc. It is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention.

Multi-Channel 52

Multi-Channel NPS Analysis Analytics 52