Automotive Customer Service Representative Wait Times 
Think Customers
JULY 29, 2022
Every time customers interact with a customer service representative, do a keyword search, click through a brand’s website, or engage other touchpoints, they’re giving hints about their interests and intentions.
SurveySparrow
JUNE 22, 2023
From the moment customers buy their tickets, Disney works to make the experience as magical as possible. It allows guests to see wait times for attractions, order food, and even unlock their hotel room, ensuring a hassle-free experience at their parks. The Disney app provides a perfect example of this effort.
BirdEye
SEPTEMBER 20, 2023
Livechat works when an online customer has a question, they are connected to a live customer service representative. Use AI chatbots to book appointments, improve customer wait times, and save your human staff from wasting time answering repetitive questions.
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