InMoment XI

DECEMBER 10, 2024

Invest in Customer Loyalty Strong customer loyalty is key to reducing churn. Besides improving customer experiences, you can encourage loyalty with rewards and incentives. A good loyalty program goes a long way toward strengthening relationships and increasing customer lifetime value.

Customer Journeys 195

Customer Journeys ROI Net Promoter Score Multi-Channel 195

Beyond Philosophy

APRIL 6, 2016

We’ve seen this in the past with directly competitive product and service feature-for-feature advertising and marketing; and we are still identifying it in such sectors as automotive, retailing, cable television, banking, and wireless lelecom. So, in benchmarking gamification efforts of a peer, an organization may take up similar approaches.

Gamification 60

Gamification How To Wireless Loyalty Programs 60

Beyond Philosophy

APRIL 6, 2016

We’ve seen this in the past with directly competitive product and service feature-for-feature advertising and marketing; and we are still identifying it in such sectors as automotive, retailing, cable television, banking, and wireless lelecom. So, in benchmarking gamification efforts of a peer, an organization may take up similar approaches.

Gamification 60

Gamification How To Wireless Loyalty Programs 60

BirdEye

DECEMBER 8, 2022

Interactive social media apps usually focus on engagement, encouraging users to communicate through gamification, competitions, or voting. For example, TripAdvisor is focused on the hotel industry, Zomato focuses on the restaurant industry, and DealerRater focuses on the automotive industry.

Social Media 98

Social Media Brands Video Entertainment 98