InMoment XI

DECEMBER 10, 2024

Its an important metric to track because it highlights the number of customers leaving you. Personalized recommendations, gamification, or exclusive community access can help foster long-term relationships. What Is Customer Churn? Customer churn occurs when customers stop using your product or cancel their subscriptions.

Customer Journeys 195

Customer Journeys ROI Net Promoter Score Multi-Channel 195

SurveySensum

OCTOBER 12, 2023

This platform comes with a free version that allows users to create unlimited NPS, CES, CSAT, SSI, Onboarding, and many other kinds of surveys – across multiple industries (Retail, B2B, SaaS, Fintech, and Automotive. Conclusion There you go!

Comparison 52

Comparison Knowledge Base Gamification NPS 52

BirdEye

DECEMBER 8, 2022

Interactive social media apps usually focus on engagement, encouraging users to communicate through gamification, competitions, or voting. With ready-made metrics for impressions, engagement, and reach, you can keep track of your progress regularly and make changes accordingly.

Social Media 98

Social Media Brands Video Entertainment 98

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. No more manual coding!

Feedback 52

Feedback Tools Management Knowledge Base 52

SurveySensum

NOVEMBER 22, 2024

It is an end-to-end customer feedback tool that enables you to launch, gather, and act effectively on customer feedback across different industries like B2B, SaaS, Telecom, NBFC, Automotive, etc. Push Metrics: Schedule and share weekly survey dashboard reports via email with your team to get the right insights.

Multi-Channel 52

Multi-Channel NPS Analysis Analytics 52