InMoment XI

DECEMBER 10, 2024

Personalized recommendations, gamification, or exclusive community access can help foster long-term relationships. How to Use NPS to Reduce Customer Churn Net promoter score (NPS) is a valuable metric for understanding customer loyalty and reducing churn. NPS surveys help collect feedback from both types of customers.

Customer Journeys 195

Customer Journeys ROI Net Promoter Score Multi-Channel 195

SurveySensum

OCTOBER 12, 2023

This platform comes with a free version that allows users to create unlimited NPS, CES, CSAT, SSI, Onboarding, and many other kinds of surveys – across multiple industries (Retail, B2B, SaaS, Fintech, and Automotive. Launch Your First NPS or CSAT Survey – Sign Up for Free 2.

Comparison 52

Comparison Knowledge Base Gamification NPS 52

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. Launch NPS, CES, or CSAT Surveys – Sign Up for Free 2.

Feedback 52

Feedback Tools Management Knowledge Base 52

SurveySensum

NOVEMBER 22, 2024

5) Retently Businesses of all sizes looking for a flexible and scalable survey tool No-code survey creation Automated follow-ups Precise NPS measurement $25/month 4.7 (5) Businesses of all sizes aiming to optimize their NPS program Automated NPS surveys Deep segmentation and analysis Customizable surveys Contact their team for details 4.6 (5)

Multi-Channel 52

Multi-Channel NPS Analysis Analytics 52