Remove Automotive Remove Loyalty Programs Remove Metrics Remove Roadmap
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Must-see market research sessions at X4 2020

Qualtrics

Find out how moving away from the metrics and towards a culture of action can help you become an XM master. Automotive —14:00-14:45 // Thurs, 12 March. Tomer Sharon, Managing Director, Head of User Research and Metrics, Goldman Sachs. Or maybe just not as badly as your competitors? Then it’s time to take action.

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Timing is Everything: When to Send Your NPS Survey for Maximum Impact

SurveySensum

Since Net Promoter Score is a loyalty metric it is not the right question here. Automotive There are two aspects when it comes to sending an NPS survey in the automotive industry – the dealer and the brand itself. As you know Net Promoter Score is a loyalty metric. Let’s find out.

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