TechSee

JUNE 11, 2019

All metrics progress simultaneously, reinventing contact center culture and improving the bottom line, thanks to significant cost savings and higher customer retention. The results provide eye-opening insights into how Visual Assistance enhances customer service KPIs across numerous industries.

Self Service 117

Self Service Technology Customer Service Contact Center 117

TechSee

JUNE 25, 2019

Forward-thinking companies are increasingly turning to AI-powered customer service solutions to optimize CX and to streamline their back-office operations. AI customer service technologies have given rise to a wide range of customer-facing platforms, all of which help companies provide a level of service beyond human capacity.

Technology 122

Technology Customer Service Contact Center Gamification 122

Magellan Solutions

SEPTEMBER 10, 2019

A good call center company can improve your customer engagement, customer care, customer retention, and customer acquisition performances. How Much Does Call Center Outsourcing Cost? The cost of call center solutions varies. Call Volume. Customer service.

Call Center 49

Call Center Call Center Solutions Contact Center Culture 49