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What Is Customer Experience Management

Confirmit

CEM has become a key differentiator for today’s businesses, as products and services have become increasingly commoditized. Forrester’s analysts recognized that “Confirmit’s strengths lie in surveys, analysis, and guidance, especially for B2B firms.” Interesting Links. ” Learn More. Erie Insurance.

article thumbnail

What Is Customer Experience Management

Confirmit

CEM has become a key differentiator for today’s businesses, as products and services have become increasingly commoditized. Forrester’s analysts recognized that “Confirmit’s strengths lie in surveys, analysis, and guidance, especially for B2B firms.” Interesting Links. ” Learn More. Erie Insurance.