5 Top Customer Service Articles For the Week of December 28, 2020
ShepHyken
DECEMBER 28, 2020
I’ll modify it just a bit: CX has been, is and will continue to be the new competitive advantage. 20 important statistics about the B2B customer experience by Mark Bowen. Product Manager of Commerce at Liferay, tells us why an excellent customer experience is the key to B2B success.
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