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Remove B2C Remove CRM Remove Rewards Programs Remove Tips
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Are You Delighting Customers on an Emotional Level?

CSM Magazine

JUNE 17, 2021

However, the rewards and gifts shouldn’t be limited to occasions only. Such reward programs and incentives profoundly influence a customer’s view of your business emotionally and they continue buying from you. For happy customers, keep rewarding them from time to time. Use a CRM Tool. Use Live Chat.

CRM 98
CRM Social Media Rewards Programs Advertising 98
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Guest Post: Transactional vs Relational Customer Service

ShepHyken

NOVEMBER 25, 2022

A customer relationship management (CRM) system keeps buyer information organized and accessible. Rewarding customer loyalty shows customers that you value their patronage. You can offer loyalty points, discounts, and exclusive deals as part of your customer rewards program. .

Customer Service 79
Customer Service Rewards Programs Customer relationships e-support 79
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