What We Built in 2018: Text Analytics, Enhanced Survey Platform & More
Wootric
DECEMBER 21, 2018
Through CXInsight’s proprietary sentiment analysis and feedback classification , our customers have imported over 300 data sets to analyze 2 million+ customer feedback comments spanning both B2B and B2C ecosystems. Insights from Wootric have given CX pros the support to gain cross-functional alignment behind improving the customer experience.
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